Return & Exchange Policy
Our 7-Day Easy Exchange Guarantee
At Saltanatelibaas, your satisfaction is our highest priority. We offer a simple and straightforward 7-day exchange policy.
Change of Mind (Color/Product): If you are not completely satisfied with the color or product you received, you are welcome to exchange it within 7 days of delivery.
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Eligibility: To be eligible for an exchange, the product must be in its original, unworn, unwashed condition, complete with all original tags and packaging.
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Process: You can exchange the item for a different color or another product of the same value.
Damaged or Incorrect Items: In the rare event that you receive a faulty, damaged, or incorrect item, please contact our customer service team immediately. We will arrange for a prompt replacement or a full refund upon verification.
How to Initiate an Exchange:
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Please contact our support team at [Your Email or Phone Number] within 7 days of receiving your order.
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Provide your order number and the reason for your exchange.
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Our team will guide you through the simple process of returning the item.
Please Note:
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Items purchased on sale or during promotional periods are not eligible for exchange.
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Saltanatelibaas reserves the right to reject an exchange request if the item does not meet our quality standards.